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01883 818 729

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Mark Bates Ltd are one of the UK’s leading specialist insurers


Call us on: 01883 818 729

Mark Bates Premier Care is a specialist insurance company providing niche insurance products specifically designed to meet our client's needs. Premier Care is proud to be a family run business and has been providing specialist insurance and warranty policies for over 21 years. The firm was launched by Mark Bates in July 1994 with a vision to be the best provider of insurance for the disabled and over 50s.

Our award winning organisation has built its foundation on looking after our customers and providing unparalleled levels of service. When we started it was a team of 2 handling all enquiries, administration and claims but since then we have grown to a team of 50

They have designed Their Premier Care range of policies to provide the most comprehensive cover available, giving you total peace of mind.

Buy with confidence

• Consistently low prices
• No nasty surprises at renewal
• No surcharge for phone orders
• Friendly UK based staff
• Authorised & Regulated by the FCA
• Policies Underwritten by China Taiping Insurance (UK) Co

Mark Bates have been providing essential insurance for over 21 years to people who rely on mobility aids or employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.


Mobility Scooter & Powerchair Insurance

Peace of mind and staying mobile with a fully comprehensive policy including 24/7 breakdown recovery.

Insurance for more than just your equipment.
Our cover includes

  • Public Liability

(up to £5,000,000 available) Protecting you from compensation claims if you have an accident causing injury to other people or their property.

  • 24/7 National Breakdown Recovery
    Our specialist team are available 24 hours a day on a free phone number. One call will get both you and your equipment home if you are ever stranded.
  • Accidental Damage
    Including damage by fire, storm and flood.
  • Theft & Vandalism
    Your vehicle will be repaired quickly or replaced.
  • 90 Day Worldwide Cover (including inflight transactions)
    Feel safe abroad with cover for your equipment while you are away on holiday.
  • No Excess
    We don't require any contribution to a claim where other insurance policies might.
  • Temporary Hire Cover
  • Dental Cover and much more

From Only £86


             Direct Payments Insurance                                                                                            

Specialist insurance for people who employ personal care assistants through direct payments or other personal budget schemes.

Complete Protection.
Our cover includes

  • Employers' Liability

(up to £10,000,000)
Protection if your personal assistants sustain injures or illness whilst working for you.

  • Public Liability

(up to £5,000,000)

Covering claims against you if you have accidentally damaged someone or their property.

  • Legal Expenses
    Cover for your legal expenses if you are taken to a tribunal by an employee.
  • Tribunal Costs
    Covering the cost of the sum awarded as a result of a tribunal.
  • No Excess
    We don't require any contribution to a claim where other insurance policies might.
  • Personal Accident
    (for you and your carer)

Compensation if you or your employee have an accident where the employee is responsible.


From Only £71


                       50+ Funeral Plans                                                

                                                                                          If something happens to you, it will always be hard on your loved ones and a pre-paid funeral plan is a way of reducing stress and financial worries.

Golden Charter is the UK's largest pre-paid funeral plan provider, is registered with

The Funeral Planning Authority and is recommended by The National Society of Allied and Independent Funeral Directors (SAIF).

  • Peace of mind
    Knowing that arrangements are in place so your loved ones have less to deal with at a difficult time.
  • A real alternative to savings
    Money is secured either in The Golden Charter Trust, which is independent of Golden Charter, or in a life assurance policy with Scottish Friendly.
  • Respecting your wishes
    Golden Charter works with over 3,300 independent funeral directors across the UK offering you a local and professional service.
  • Payment
    Flexible payment methods to suit you circumstances, including monthly payments.
  • Save money
    Pay for the funeral director's services included in the plan at today's prices, protecting you and your family against the rising costs of funerals.

From Only £27.04



The staff have been nothing short of exemplary in dealing with my claims promptly and efficiently.

Mr Jones , Worcester

Premier Care helped me throughout my tribunal and took the stress out of the claim.

Miss Schofield , London

The person I spoke to ticked all of the boxes it was so nice to speak to a person not a machine...

Mr PALMER , Worcester

I received courtesy and help throughout. I wish every company was the same.

Mr Morley , West Yorkshire


Mr T's Family Run Mobility Scooters Ltd t/a Nanny M's Mobility Scooters of 228B Godstone Road, Whyteleafe, Surrey, CR3 0EE are an appointed representative of Mark Bates Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised and regulated by the Financial Conduct Authority. Number: 308390